Each provider gets only the data it needs for its job. Optional integrations, such as QuickBooks Online or an ELD provider, receive data only when a carrier connects them.
We email account admins at least 30 days before a new sub-processor starts receiving carrier data, and we update this page at the same time. Our Data Processing Agreement explains how a carrier can object.
| Vendor | Purpose | Data It Gets | Location |
|---|---|---|---|
| Amazon Web Services Privacy policy | Application hosting (AWS Amplify Hosting with the CloudFront CDN), RDS Postgres database, and S3 document storage. | All carrier data. | United States (us-east-1) |
| Stripe Privacy policy | Subscription billing and payment-method processing. | Billing contact, company name, and payment method (held by Stripe, not by us). | United States |
| Resend Privacy policy | Transactional email (invoices, settlement statements, password resets). | Recipient email addresses and email content (invoices, statements, alerts). | United States |
| Pusher Privacy policy | Real-time websocket fan-out for dispatch and messaging events. | Event payloads (load and message updates). | |
| Upstash Privacy policy | Redis-based rate limiting. | IP addresses and user IDs, as rate-limit counters. | |
| Sentry Privacy policy | Crash and error reporting (web). | Stack traces and request metadata. Session replay is off. | United States |
| Anthropic Privacy policy | Operations and support (may process customer data when our admin team investigates an issue) and rate confirmations. | Uploaded rate confirmations, the text sent in each request, and customer data our admin team reads while investigating an issue. | United States |
| Google Maps Platform Privacy policy | Map rendering, route geocoding, and address autocomplete. | Addresses and map views. | United States |
| OpenWeatherMap Privacy policy | Weather map tiles on the dispatch map. | The viewer's IP address and the map area shown, when the weather layer is on. | |
| Cloudflare Turnstile Privacy policy | Bot challenge on the sign-up form. | IP address and browser signals. | Global |
| Expo Privacy policy | Push-notification delivery for the driver app. | Push token and notification text. | United States |
| Apple Push Notification Service Privacy policy | Push notification delivery to iOS devices, relayed through Expo. | Push token and notification text. | United States |
| Google Firebase Cloud Messaging Privacy policy | Push notification delivery to Android devices, relayed through Expo. | Push token and notification text. | United States |
| QuickBooks Online (Intuit) Privacy policy | Optional accounting sync, when your carrier connects it. | Customers and invoices. | United States |
| Samsara, Motive, and Geotab Samsara privacy notice, Motive, Geotab | Optional ELD, telematics, and camera data, when your carrier connects one. | Vehicle location, hours-of-service status, vehicles, drivers, and camera events. | United States |
How we use and protect this data is in our Privacy Policy. For questions, email privacy@cloudtms.io.