Help Center

How can we help?

Guides for carriers, dispatchers, and drivers using CloudTMS.

Getting started

Sign up, run the FMCSA lookup, add your first driver, truck, and load.

  • Sign up and the 30-day free trial
  • Verify your DOT and auto-fill from FMCSA
  • Invite your dispatcher and accountant
  • Import your customers from a CSV

Dispatch

Drag-and-drop board, load wizard, rate confirmation import, and Relay Dispatch (multi-leg loads with separate drivers per leg).

  • Create a load with the wizard
  • Drop a rate confirmation PDF onto the board
  • Assign a driver, truck, and trailer
  • Split a load into legs (Relay)

Drivers and compliance

Driver profiles, CDLs, medical cards, drug testing, and the digital permit book.

  • Add a driver and capture CDL details
  • Upload medical card and MVR
  • Set up the drug testing log
  • Compliance calendar — what each color means

Billing and subscription

Invoices to customers, paying your CloudTMS subscription, factoring submission.

  • Send your first customer invoice
  • Connect QuickBooks Online
  • Submit invoices to your factoring company
  • Change your CloudTMS plan or cancel

Settlements

Run weekly driver pay, deductions, advances, and fuel and toll auto-deductions.

  • Run your first driver settlement
  • Set up recurring deductions
  • Issue an advance and recover it weekly
  • Toggle fuel and toll deductions

CloudTMS Driver mobile app

iOS and Android driver app — capturing BOLs and PODs, status updates, and permits.

  • First sign-in on the driver app
  • Capture a BOL, POD, or lumper receipt
  • Update load status from the road
  • Why the app asks for location and camera

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