Contact support
Fill this out and it lands in our queue. Prefer email? support@cloudtms.io works the same.
Hours
Mon–Fri, 9–5 US Central
Response
Within 4 business hours
Urgent
Mark it urgent in the form
Self-service
- Help Center — step-by-step guides for dispatch, drivers, billing, and settlements.
- Driver App — setup, permissions, and how drivers use it.
Driver app issues
Include your carrier name, the driver's sign-in email, phone model, and what happened. Screenshots help.
Privacy & security
privacy@cloudtms.io for data access, export, or deletion requests.
security@cloudtms.io to report a vulnerability — acknowledged within one business day.
Status
Check system status any time at /status.